How it works
The driver logs the arrival time and departure time at the shipper or receiver. Once the free time expires, detention accrues. Carriers invoice for detention using the documented arrival/departure times, plus any facility-stamped BOL entries, as evidence.
Who uses it
Every carrier. Detention is one of the most common sources of revenue leakage and billing disputes.
Why it matters
Unbilled detention can cost a fleet tens of thousands of dollars a year. Most small carriers underbill detention because they don't have timestamped arrival/departure records — or because the customer disputes the claim.
In Rig Terminal
Rig Terminal automatically captures arrival and departure times via GPS geofences at every shipper and receiver, tags loads that exceed the free window, and generates detention-backup documentation at invoice time.
Learn more →